bola168 parlay Platform Privacy Notice
This page describes what we collect when you use bola168 parlay and how we keep that data protected. We operate under Indonesian data governance standards and jurisdiction-restricted access — which means the information you give us is handled according to where you are permitted to access our platform.
When you open an account on bola168 parlay, deposit via DANA, e-wallet, or mobile banking, or place a bet during Liga 1 season, we collect and process data to verify your identity, process your transactions, and run our service. We explain below what that means, who sees it, and what rights you have over it.
We do not sell your data to marketing firms. We do not track you across other websites for advertising. We do share transaction data with payment processors and anti-fraud partners — because those partners help us keep your account safe and our platform operational. We cover that detail below.
What We Collect and Why
We collect your name, date of birth, phone number, and email when you create a bola168 parlay account. We require a government-issued ID — passport, KTP, or driver's licence — to verify you are the person you say you are. That process is called KYC (Know Your Customer), and we hold that ID image for as long as your account exists. This is not a marketing choice; Indonesian financial regulation requires it.
We collect your deposit and withdrawal history. When you fund your bola168 parlay account via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet Virtual Account, your payment provider sends us confirmation that the money arrived. We store that confirmation so you and we both have a record if there is a dispute. The same applies to withdrawals: we log when you request a payout, when we review it (usually within one business day), and when we send the money back to your mobile banking, local payment, online payment, or e-wallet account.
We collect your device data — the phone model, browser type, operating system version — to understand whether the bola168 parlay app runs well on your Android device or whether our iOS browser mode needs optimisation. We do not use this to build an advertising profile. We use it to fix crashes and improve load times.
We log your login times, IP addresses, and the bets or game sessions you start. This helps us detect fraudulent access (if someone tries to log in from three countries in one hour, we flag it). It also lets us comply with anti-money-laundering checks that Indonesian banks require of us.
Passwords and account security
Your password is encrypted with a one-way hash. We do not store it in plain text. If you forget it, our support team cannot retrieve it — they can only help you reset it. That reset link is valid for subject to verification and works only from a device we have not seen before, so that someone who stole your email cannot hijack your account.
Third-party data processors
We use payment gateways to accept your mobile banking and local payment deposits — those gateways see your full name and phone number. We use fraud-detection software that analyses your login patterns and device fingerprint to spot suspicious activity. We use a customer-support ticketing system where your messages are stored so our team in Jakarta or Surabaya can respond to your questions. None of those third parties are allowed to use your data for their own marketing. They sign agreements with bola168 parlay that restrict what they do with it.
Your Rights and Our Commitments
We keep your data only as long as we have to. Account data is stored for five years after you close your account (in case a bank or regulator asks). Betting history is kept for the same period. Once that time is up, we delete it unless Indonesian law says we must keep it longer.
You have the right to ask us what data we hold about you. You have the right to ask us to correct it if it is wrong. You have the right to ask us to delete it once your account is closed and the retention period is over. To exercise those rights, contact our data officer at [email protected]We will respond within 14 days.
We do not use cookies to track you across the web. We use session cookies so you stay logged in while you use bola168 parlay, and we use analytics cookies that tell us (anonymously) how many people use the app on Android versus iOS. You cannot opt out of session cookies — without them, the platform would not work. You can manage analytics cookies in your account settings.
Our servers are located in Southeast Asia. That means your data may be stored outside Indonesia, though it is encrypted in transit and at rest. We do not transfer your data to the United States or Europe. We comply with data residency rules set by Indonesian financial regulators.
Contact and complaints
If you have a question about how we handle your data, email [email protected]If you believe we have mishandled your data and our response does not satisfy you, you can file a complaint with the Indonesian telecommunications and information authority (KOMINFO). We will cooperate with any official inquiry.
This privacy notice is written in English and is the authoritative version. We do not publish official translations. If you use a browser translation tool, that translation is for your convenience only — the English version is what our legal team committed to.